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Villa Behavioral Health is a mental health and addiction treatment provider that works with Cigna plans. Cigna members use their behavioral health benefits with us for therapy, partial hospitalization, IOP, detox, residential treatment, and outpatient care. Our admissions team verifies your Cigna coverage in about 15 minutes, free and confidential.
Cigna members searching for a mental health provider can use their benefits at Villa Behavioral Health for structured treatment beyond weekly therapy. Our programs treat depression, anxiety, PTSD, bipolar disorder, and co-occurring substance use, with psychiatric care directed by Dr. Courtney Scott, MD, our Medical Director.
Structured treatment matters when weekly sessions are not enough. Our partial hospitalization program delivers 6 hours of clinical care per day, Monday through Friday, typically for 2 to 4 weeks, and your Cigna behavioral health benefits apply to that full clinical day. Clinical programming runs under Danielle Decembrino, a licensed therapist and Certified Trauma Professional; her team’s approaches include DBT, narrative therapy, and somatic work. Cigna members looking for mental health rehab in Florida use their benefits at our Delray Beach facility for exactly this level of care. Aetna coverage also provides significant support for members seeking comprehensive mental health services. This ensures access to a variety of treatment options tailored to individual needs.
Yes. Cigna plans cover therapy that is part of medically necessary mental health treatment, including the individual, group, and family sessions inside our PHP and IOP programs. Standalone outpatient therapy is covered on most plans as well.
Family involvement is a coverage question Cigna members ask about often. Many Cigna plans include benefits for family therapy when it is part of a treatment plan, and family sessions are built into our programming through our Family Program. Coverage for couples or marriage counseling on its own varies by plan; the verification call confirms what your plan includes before you schedule anything.
Cigna benefits apply to alcohol rehab and drug addiction treatment at every level of care we offer. Alcohol use disorder is one of the most common reasons people use their Cigna behavioral health benefits, and it is covered under the same standard benefit category as treatment for opioids and other substances.
The outpatient tier is the core of what we deliver for Cigna members: PHP, IOP, and outpatient programming that treats the addiction alongside the depression, anxiety, or trauma underneath it. Dual diagnosis treatment runs through a single admission, so one verification call covers both sides of the clinical picture.
Cigna routes mental health and substance use coverage through Evernorth Behavioral Health, its health services company. In practice this means your behavioral health benefits may have their own authorization rules and provider arrangements, separate from your medical benefits, even though everything sits under one Cigna card. Our admissions team works with Evernorth’s processes directly during verification, so you do not have to untangle which rules apply to which benefit.
We work with employer-sponsored, individual, and marketplace Cigna plans, including plan families like Open Access Plus. Two exclusions apply: we do not accept Medicare, Medicaid, or HMO plans. If your coverage is a Cigna HMO plan, the member services number on your card can point you to participating providers. United healthcare coverage is essential for many individuals seeking medical care. This coverage can vary significantly based on the plan type and the specific services included.
What Cigna pays depends on your plan’s deductible, copay structure, and authorization rules, not on a single carrier-wide number. Two people with Cigna cards can have very different cost pictures for the same program, because plan tier and employer plan design control the specifics.
That is why we verify before anything else. One call confirms your deductible status, your copay structure, and any authorization requirements, and you get your plan’s real numbers instead of an estimate from a coverage chart.
Cigna behavioral health benefits reach every level of our continuum:
A clinical assessment sets the right starting level, and verification confirms how your Cigna plan applies to it, level by level, in the same call.
Verifying Cigna insurance for rehab or mental health treatment takes about 15 minutes by phone.
Keep your Cigna member ID handy; it is on the front of your card. Verification is step three of our six-step admissions process, so this call also moves your admission forward. Members can also confirm benefits directly through the number on the back of their card or their myCigna account.
Options remain if your specific Cigna plan limits or excludes a level of care. Our admissions team prepares the reimbursement paperwork on your behalf, including the itemized superbills Cigna requires for a claim review under your plan’s terms. Verification is free either way, so call before ruling anything out on cost.
Dimension | Cigna | UnitedHealthcare |
Parent company | The Cigna Group | UnitedHealth Group |
Behavioral health administrator | Evernorth Behavioral Health | Optum Behavioral Health |
Behavioral health benefits on most commercial plans | Yes | Yes |
Plan families | Employer, individual, marketplace | Employer, individual, marketplace |
We work with | Yes | Yes |
Both carriers run behavioral health through a dedicated administrator, and both include behavioral health benefits on most commercial plans. Your cost differences live at the plan level, which is why verification against your specific plan tells you more than any carrier comparison can.
Yes. Most Cigna plans cover drug and alcohol rehab as a behavioral health benefit under the ACA, typically spanning detox, residential, PHP, IOP, and outpatient care, with specifics set by your plan.
Yes. Therapy is covered on most Cigna plans when it is part of medically necessary treatment, including the individual, group, and family sessions inside structured programs like PHP and IOP.
Your plan’s deductible, copay, and authorization rules set the number. We confirm your specific cost picture in a free 15-minute verification call before you commit to anything.
Many Cigna plans include family therapy benefits when family work is part of a treatment plan, and family sessions are part of our programming. Coverage for standalone couples counseling varies by plan; verification confirms yours.
Yes. Alcohol use disorder treatment is a standard behavioral health category on most Cigna plans. Our programs treat alcohol addiction alongside co-occurring mental health conditions.
Yes, on most plans. Both are standard behavioral health benefit categories, and because our PHP is the flagship program, confirming PHP and IOP benefits is the first thing our verification call checks.
Evernorth Behavioral Health is the Cigna Group company that administers Cigna’s mental health and substance use benefits. Your card says Cigna; the behavioral health rules behind it come from Evernorth, and our admissions team works with those processes directly.
Yes. Cigna members enter our programs at every level of care. The verification call matches your specific plan to the level our clinical assessment recommends.
Yes. Our Delray Beach facility provides mental health rehab for Cigna members across South Florida, including West Palm Beach, Boca Raton, Boynton Beach, and the greater Palm Beach County area.
Verification, clinical assessment, admission: the sequence starts the same day you call, and the team picks up 24/7.
Medically reviewed by Dr. Courtney Scott, MD, Medical Director, Villa Behavioral Health. Dr. Scott earned his Doctor of Medicine from the Keck School of Medicine at the University of Southern California and leads the psychiatric medical team overseeing care at Villa.
Your information is HIPAA-protected. We will not share your insurance details with anyone outside our admissions and verification team. Verification is free and there is no obligation to enter treatment. You can reach us by phone instead at (833) 302-2533 if you prefer not to submit this form online.