Speak with us about urgent care options
Speak with us about urgent care options
Villa Behavioral Health work with Aetna insurance to help individuals access comprehensive treatment for mental health, substance use, and co-occurring disorders. Our programs include medical detox, residential care, PHP, and IOP, designed to support long-term recovery and emotional wellness. Aetna health insurance includes behavioral health benefits you can use for mental health treatment and rehab at Villa Behavioral Health. We work with Aetna plans across medical detox, residential treatment, PHP, IOP, and outpatient care. Our admissions team verifies your Aetna benefits in about 15 minutes, free and confidential.
Most Aetna plans include mental health benefits that apply to therapy, psychiatric care, and structured treatment programs like partial hospitalization. The Mental Health Parity and Addiction Equity Act requires covered Aetna plans to treat behavioral health at the same level as medical care, so your plan handles depression or anxiety the way it handles a physical condition.
Our clinical team treats depression, anxiety, PTSD, bipolar disorder, and co-occurring conditions. Treatment in our partial hospitalization program runs 6 hours per day, Monday through Friday, and combines individual therapy, group therapy, and psychiatric medication management under the direction of Dr. Courtney Scott, MD, our Medical Director. Psychiatric care includes medication management, and our prescribers work with medications such as SSRIs and mood stabilizers like lithium and lamotrigine when clinically indicated. Danielle Decembrino, our Clinical Director, is a licensed therapist and Certified Trauma Professional whose team delivers DBT, narrative therapy, and somatic approaches across the clinical day. Your Aetna benefits apply to that full day of treatment, not just to one weekly session.
Yes. Aetna plans cover therapy that is part of medically necessary mental health treatment, including the individual, group, and family sessions delivered inside our PHP and IOP programs. Coverage applies to standalone outpatient therapy on most plans as well.
How much Aetna pays for therapy depends on your specific plan. Deductibles, copays, and session authorization rules differ by plan tier, and your plan documents control the specifics. We confirm your exact numbers during the verification call, so you know your cost picture before your first session rather than after.
Aetna benefits apply to addiction treatment at every level of care we offer, and outpatient rehab is where many Aetna members start. Substance use disorder treatment is a covered behavioral health category under the same federal rules that protect mental health coverage, which means your Aetna drug and alcohol rehab benefits exist whether or not you have used them before.
You can use your Aetna plan here; the open question is cost, and one 15-minute call answers it with your plan’s real numbers instead of an estimate. That is the fastest path for anyone comparing rehab centers that work with Aetna. Treatment for alcohol, opioids, and other substances runs alongside mental health care in our dual diagnosis programming, so a single admission addresses both.
We work with employer-sponsored, individual, and marketplace Aetna plans. Aetna sells coverage through employers, through the ACA marketplace, and directly to families, and federal law builds behavioral health benefits into most of them. Aetna behavioral health benefits sit inside each of these plan families, which is why the same verification call works no matter how you bought your coverage.
Two exclusions keep this honest. We do not accept Medicare, Medicaid, or HMO plans. Aetna Better Health of Florida is a Medicaid plan, so it is not a fit for our programs; if that is your coverage, your plan’s member services line can point you to participating providers.
Your Aetna benefits apply across our full continuum:
Coverage questions repeat at every level. Aetna detox coverage, residential benefits, and Aetna IOP coverage each depend on your plan’s structure and authorization rules, and one verification call confirms all of them at once instead of level by level. A clinical assessment determines the right starting level; our admissions team then confirms how your Aetna plan applies to it. Blue Cross Blue Shield coverage can also vary significantly based on the specifics of your policy. Understanding the nuances of these benefits can greatly affect your treatment options and costs. Cigna coverage can be complicated, with variations in outpatient and inpatient services. It is essential to review your specific plan benefits, as they may differ based on your employer’s agreements.
Verifying your Aetna benefits takes about 15 minutes by phone.
Have your Aetna member ID ready; it is on the front of your card. Insurance verification is step three of our six-step admissions process, so the same call that confirms your benefits also moves your admission forward. You can also verify benefits yourself by calling the member services number on the back of your Aetna card.
You still have options if your specific Aetna plan limits or excludes a level of care. Our admissions team works with you on reimbursement claims, preparing the documentation your plan needs, including itemized superbills. A superbill is an itemized statement of the services you received, which you can submit to Aetna for reimbursement consideration under your plan’s terms.
Call before assuming treatment is out of reach. The verification call costs nothing and commits you to nothing.
Dimension | Aetna | Cigna |
Parent company | CVS Health | The Cigna Group |
Behavioral health benefits on most commercial plans | Yes | Yes |
Plan families | Employer, individual, marketplace | Employer, individual, marketplace |
We work with | Yes | Yes |
Verification timeline at Villa | About 15 minutes | About 15 minutes |
Both carriers include behavioral health benefits on most commercial plans. The differences that affect your cost live at the plan level, not the carrier level, which is why verification against your specific plan beats any general comparison.
Yes. Most Aetna plans cover drug and alcohol rehab as a behavioral health benefit under the ACA. Covered levels typically include detox, residential, PHP, IOP, and outpatient, with specifics set by your plan.
Yes. Federal parity law requires covered Aetna plans to treat mental health at the same level as physical health. That includes treatment for depression, anxiety, PTSD, and bipolar disorder in structured programs like PHP.
Your cost depends on your plan’s deductible and copay structure. We confirm your exact numbers during a free 15-minute verification call, before you commit to anything.
Session limits depend on your plan. Many Aetna plans authorize treatment based on medical necessity rather than a fixed session count. We confirm how your plan handles session authorization during verification.
Yes, on most plans. Partial hospitalization and intensive outpatient are standard behavioral health benefit categories. Our PHP runs 6 hours per day, Monday through Friday, typically 2 to 4 weeks, and we confirm your plan’s PHP and IOP benefits during the same verification call.
Yes. We work with Aetna plans for mental health and addiction treatment. One call confirms how your specific plan applies to the level of care you need.
Yes. Alcohol addiction treatment is a covered behavioral health category on most Aetna plans. Our programs treat alcohol use disorder alongside co-occurring mental health conditions.
Exclusions are plan-specific, which is why we verify before you commit. Separately, we do not accept Medicare, Medicaid, or HMO plans, including Aetna Better Health of Florida.
Yes. Our Delray Beach facility serves West Palm Beach, Boca Raton, Boynton Beach, and the greater Palm Beach County area. Aetna members throughout South Florida use their benefits with us.
Our admissions team answers 24/7 and schedules your clinical assessment as soon as verification is complete.
Medically reviewed by Dr. Courtney Scott, MD, Medical Director, Villa Behavioral Health. Dr. Scott earned his Doctor of Medicine from the Keck School of Medicine at the University of Southern California and leads the psychiatric medical team overseeing care at Villa.
Your information is HIPAA-protected. We will not share your insurance details with anyone outside our admissions and verification team. Verification is free and there is no obligation to enter treatment. You can reach us by phone instead at (833) 302-2533 if you prefer not to submit this form online.